Privacy Policy - Silent Box Pro

Effective Date: 31-07-2024

Introduction

Welcome to Silent BoxPro, the e-commerce platform operated by Acoustic Contractors LLC. We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website at https://silentboxpro.com/ and use our services.

Information We Collect

Personal Information

We collect personal information that you provide to us when you:

Create an account
Make a purchase
Sign up for our newsletter
Contact us for customer support

This information may include:

Name
Email address
Phone number
Billing and shipping address
Payment information

Non-Personal Information

We also collect non-personal information automatically as you navigate through our site, including:

IP address
Browser type and version
Operating system
Pages you view on our site
Time and date of your visit
Referring website addresses

How We Use Your Information

Personal Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Send you updates, promotional materials, and newsletters
Improve our website and services
Comply with legal obligations

Non-Personal Information

We use non-personal information to:

Analyze trends and improve our website’s performance
Enhance user experience
Monitor and prevent fraudulent activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers who assist us with payment processing, shipping, and other operational tasks
Third-party vendors for marketing and analytics purposes
Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of receiving marketing communications

To exercise these rights, please contact us at online@silentboxpro.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the effective date.